Initially you and your Optimize Buddy will be connected via an email with the subject: Meet your Optimizing Buddy!
We recommend replying to your Optimize Buddy in that thread. To do that, click Reply All, remove [email protected], and then your email will be sent to them and not to us. (Thanks for helping us keep our Inbox tidy!)
If you don't hear back within the first few days, please send a follow-up email in a separate email thread.
Lastly, if it has been a week since the initial pairing email and you haven't heard back, please reach out to the team at [email protected]